Support and feedback
Get in Touch
Found a problem, have an idea, or need to ask a privacy question? Send a message with enough context for us to understand what happened.
Email us
Good for general questions, feedback, and issues that are easier to explain in your own words.
What to expect
We review incoming messages as capacity allows. Include your browser, device, and the action you took if you are reporting a technical issue.
Messages are reviewed regularly
What helps us investigate a bug
Do not send sensitive documents unless they are necessary to explain the issue. If a file fails to open or export, the following details are usually enough to start:
- Your browser name and version (e.g. Chrome on macOS, Safari on iOS).
- Which tool or action was running (e.g. PDF Flip color inversion, Page Themes).
- The approximate size and page count of the file.
- Any error messages displayed in the export dialog or browser developer console.